Offerta di Lavoro
Four Corners, recruiter specialised in search and selection of professionals and managers in the Fashion, Luxury and Lifestyle market. On behalf of an important luxury company, we are looking for a:
Global Retail Training Specialist
The ideal candidate has developed a good experience in sales training in the retail environment. He/She will be responsible for the development of Digital Training tools and implementation of offline and online brand product training programs in line with HQ guidelines. The objective will be to ensure excellent customer service and contribute to the evolution of market share.
The main responsibilities:
- Develop and plan products training in line with the marketing and sales strategy and adapt training modules and create new way for training delivery;
- Contribute to business development in cooperation with marketing, product development and sales team;
- Maintain a strong continuous relationship, supervised by the Training Coordinator, with local markets, supporting them in TT sessions, induction and implementation of the Digital Tools.
Execution and Follow up:
- Deliver training programs in the classroom WW and allocate team resources appropriately;
- Liaise with commercial team to offer both an adapted expertise program as well as on-going novelty training, on field, in classroom;
- Create and implement Training Module in Yellow You App Learning Platform, IG Page ADP_YellowLearning WolrdWide and monitor punctual training report and calendar;
- Overview the Masterclass project delivered in the Boutiques, track field training actions and proactivity in proposing actions to improve the service.
- Experience in training including delivery of training (experience within the cosmetic industry and/or retail would be a plus);
- Experience in Blended Learning, Virtual Classroom, E-learning Platform;
- Computer (PowerPoint, Word, Excel, Video Editing SW);
- Italian mother tongue, speaks English, French is a plus.
Complete the profile: proactive, excellent written and verbal communication skills, knowledge of social media beauty industry, customer service oriented, focused on sales and passion for travelling.
Aegis guarantees equal opportunities (L. 903/77) - Aegis Srl, AUT. MIN. Prot. 26543 D. Lgs 276/03.
Aegis guarantees equal opportunities (L. 903/77) - Aegis Srl, AUT. MIN. Prot. 26543 D. Lgs 276/03